1. Introduction
Ape Global Capital, Inc. ("we," "our," or "us") operates footballanalytics.ai (the "Service"). This Privacy Policy explains how we collect, use, and protect your information when you use our Service, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Data Controller
Ape Global Capital, Inc. is the data controller responsible for your personal data. For questions about this policy or your data rights, please contact us through our website.
3. Information We Collect
We collect the following categories of personal data:
- Account Data: Email address, name, password (encrypted)
- Profile Data: User preferences, account settings, subscription information
- Usage Data: Service interactions, feature usage, analytics data
- Technical Data: IP address, browser type, device information, cookies
- Payment Data: Billing information, transaction history (processed securely)
- Communication Data: Messages, support requests, feedback
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract Performance: To provide the Service and fulfill our obligations
- Legitimate Interest: To improve our Service, prevent fraud, and ensure security
- Consent: For marketing communications and optional features
- Legal Obligation: To comply with applicable laws and regulations
5. How We Use Your Information
We use your personal data for the following purposes:
- Providing and maintaining the Service
- Processing payments and managing subscriptions
- Sending service-related communications
- Improving and personalizing the Service
- Analyzing usage patterns and performance
- Preventing fraud and ensuring security
- Complying with legal obligations
- Marketing (with your consent)
6. Data Sharing and Transfers
We may share your data with:
- Service Providers: Cloud hosting, payment processing, analytics
- Legal Authorities: When required by law or to protect rights
- Business Partners: Only with your explicit consent
International Transfers: Your data may be transferred outside the European Economic Area (EEA). We ensure adequate safeguards through Standard Contractual Clauses and adequacy decisions.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication
- Employee training on data protection
- Incident response procedures
8. Data Retention
We retain your personal data only as long as necessary:
- Account Data: Until account deletion or 3 years of inactivity
- Usage Data: 2 years from collection
- Payment Data: 7 years for tax and accounting purposes
- Communication Data: 2 years from last interaction
Data may be retained longer if required by law or to protect legal rights.
9. Your Data Protection Rights
Under GDPR, you have the following rights:
- Right of Access: Request a copy of your personal data
- Right of Rectification: Correct inaccurate or incomplete data
- Right of Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent for consent-based processing
- Right to Lodge a Complaint: Contact your local data protection authority
To exercise these rights, contact us through our website. We will respond within 30 days.
10. Cookies and Tracking
We use cookies and similar technologies for:
- Essential Cookies: Service functionality and security
- Analytics Cookies: Understanding usage patterns (with consent)
- Marketing Cookies: Personalized content (with consent)
You can control cookies through your browser settings. Essential cookies cannot be disabled as they are necessary for the Service to function.
11. Automated Decision Making
We may use automated processing for analytics and service optimization. You have the right to request human review of automated decisions that significantly affect you.
12. Children's Privacy
Our Service is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.
13. Data Breach Notification
In the event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and affected individuals without undue delay, as required by GDPR.
14. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification.
15. Contact Information
For questions about this Privacy Policy, your data rights, or to exercise your GDPR rights, please contact us through our website. You also have the right to lodge a complaint with your local data protection authority.